The Best Online Business Solution

	SiteWalk - Be in control with no prior system or technical knowledge Use our breakthrough SiteWalk technology to manage your online business. Without any prior system or technical knowledge you can be hands on instantly and completely manage your website.

	Templates - Standardize your corporate branding throughout your website! Use templates to standardize and re-use your corporate branding effortlessly throughout your web site, on any type of content.

	Announcements - Publish your company announcements Easily publish company press releases using 1-Click Insert. Set release and expiry dates for any announcements and have them appear and disappear automatically. Add announcements to your RSS channels and more.

	FAQs - Answer customer questions before they ask! Create FAQs and customer self-service areas using our 1-Click Insert. Make them secure, track usage and add them to your RSS channels with ease.

	Literature - Publish documents on your website and track downloads Easily publish any type of document including PDFs, MS Word and Media files on your website. Track who's downloading them, and add them to your RSS channels.

	Ad Rotators - Keep your site fresh with changing content Keep your site fresh with ad rotators. Rotate any type of content including images, Flash and HTML snippets. Easily track ad impressions and click through rates.

	Blogs - Broadcast your unique voice with your own blog Engage your customers with a focused blog to broadcast your unique voice. Use RSS to share your blog with people everywhere.

	Dynamic Menus - Create navigational menus with no programming Create stunning navigational menus without any programming. Customize all aspects of the menu and each item. Add an item to an existing menu and watch it appears on the web page - automatically!

	Forums - Build your own community Create your own community and keep your customers coming back to your website using our interactive forums feature.

	Photo Galleries - Create your own gallery in minutes Effortlessly create photo galleries. Automatic thumbnail generation makes it easy to browse and view photo gallery items.

	RSS - Syndicate and share your content with the world With a powerful RSS engine built in, you can syndicate any type of content for your customers including blogs, web pages, announcements, FAQs and more!

	Search Engine - Make your website searchable Use our 1-Click Insert technology to add a search feature to your website. Searches through your web pages, announcements, FAQs and documents such as PDF.

	Secure Zones - Create customer loyalty with "Member Only" areas With built-in membership management you can create an unlimited number of secure "member-only" areas and easily manage customer access to each one.

	Web Forms - Create customer enquiry forms without programming Build customer enquiry forms in minutes without any programming. Attach business processes to each one and be alerted via email and SMS when customers enquire.

	WYSIWYG Editor - Create Stunning Web Pages! Use our powerful online WYSIWYG editor to create, manage and publish any type of content. With complete creative freedom you can create stunning designs in minutes, add images, create link and apply style sheets.

	File Manager / FTP Use the online File Manager to manage all your images and media and easily add them to your web pages, announcements and other types of content. Use FTP for even faster access to your files.

	Web Apps - Create any type of content and make it searchable! Create any type of content without any programming - easily manage and publish it on your website. Search, syndicate and share it. The possibilities are endless.

	Bookings - Automate customer bookings to your events Automate customer bookings to your events. With built-in capacity handling, automated follow-ups and event reminders will maximize attendance.

	Meta Data Framework - Manage web page meta data effortlessly Easily attach meta data to any web page using our meta data framework. Create new meta data tags and assign pre-defined values for easy population on web pages.

Amplify your Voice Features

Make yourself heard with our powerful email marketing tools. With easy to use templates, loyalty programs and rich analytics, you'll be able to generate leads and drive traffic like never before.

	100's of templates Choose from 100's of professionally designed templates for your email marketing campaigns. Alternatively, you can use your own designs with complete creative freedom.

	Once off vs loyalty based campaigns Create once-off broadcasts or set-up loyalty campaigns. Loyalty campaigns give you the power to automate one-on-one communications with your customers.

	Segment database for highly targeted campaigns Use the powerful built-in report generator feature to quickly run reports and segment your customer database for more targeted campaigns and results.

	"Email Me" option Instantly receive any email newsletter that you are working on, in your inbox. Be completely happy before broadcasting to your entire customer base.

	Anti-spam compliant Our Email features are completely anti-spam compliant, with features such as double opt-in, required unsubscribe links and "from" address verification.

	Capture customer subscriptions on your website Capture more subscriptions by adding a subscription box for your email campaigns to your website. Easily customise your subscription forms to gather valuable demographic information.

	Full creative freedom You have complete creative freedom over the design of your email newsletter campaigns. Or get started instantly with one of our hundreds of professionally designed templates.

	HTML and Text Emails Choose to send your email in HTML or Text format. If your recipients don't support HTML a Text version is automatically included and displayed for maximum results.

	Integrated customer database, manage subscriptions, view campaign history, anniversary campaign management With an integrated customer database, you have a central location to manage your customer subscriptions and view their entire history of campaigns received.

	Replicate campaigns and create follow-ups Effortlessly create follow-up campaigns. Replicate previous campaigns, change delivery dates, tweak your content and finish, saving yourself precious time and a big headache!

	Real-time tracking including open rate, bounces, hyperlinks clicked Real-time statistics enable you to measure the effectiveness of every email campaign. Use these stats to improve each campaign and maximize sales.

Sell Stuff Online

Sell your wares to the largest audience on the planet - internet users. You can sell downloadable products or concrete goods or valuable services, and manage it all with a point and click approach.

	Unlimited products and catalogues Sell an unlimited number of products through your online shop. Create catalogues and sub-catalogues quickly and assign any number of products to them.

	Create shipping options with weight/volume restrictions Create shipping options for every country that you sell in. Automatically display relevant shipping options to customers based on total weight and volume of produts purchased.

	Create your own tax codes Create an unlimited number of products in any number of countries. Managing tax codes and enforcing them in your online shop has never been easier.

	Multiple currencies - Sell to a global audience Sell your products in any number of currencies. Easily apply multiple prices to a product and intuitively display the right price to the right customer.

	Sophisticated product import feature With our sophisticated import feature, you can manage your entire online shop including prices, descriptions, grouping and more from one Microsoft Excel file!

	"Get-A-Quote" option Provide a "Get-a-Quote" option in your online shope and enable customers to ask you for a quote on any one or more products.

	Affiliate Programs - Generate more leads! Create affiliate programs to track and reward those who refer leads to you. Grow your sales team with the help of targeted affiliate programs.

	Completely customizable shopping experience You have complete freedom to customize your business' shopping experience - right down to the most granular level. You can even customize the checkout process for total consistency with your brand.

	Customer-level discount per catalogue Build loyalty with individual touches that make your customers feel special. Give each customer individualised discounts to their favorite shopping catalogues!

	Customize invoice/quote Customize your customer invoices for that truly professional look. Our WYSIWG editor makes the whole task effortless!

	Group Similar Products Together! Group similar products together for a better customer experience. Quickly and easily group Small, Medium and Large sizes of a t-shirt together - while tracking inventory of each t-shirt separately!

	Integrated customer database for 360 view of customer purchase history With our integrated customer database, you have a central location to manage customer discounts and view their entire purchasing history.

	Integrated with popular payment gateways With integration to popular gateways you can be up, running and selling to a world-wide audience in no-time!

	Inventory Control Enable inventory on any product. Stop selling a product when it "sells-out" or enable pre-ordering to continue to accept orders for a product that is no longer in stock.

	PayPal integration Easily give customers the ability to use PayPal when buying from your online shop.

	Process offline Take advantage of your existing credit card processing system. Capture credit card details when customers purchase and process them offline using your existing facility.

	Release/Expiry date for catalogues and products Set release and expiry dates on any catalogues or product. Use these with seasonal items (like christmas decorations) and have them automatically appear in November... then automatically disappear in January!

	Reocurring orders Setup reoccuring orders and automate customer billing and payments. Save yourself precious time and take one more headache out of  your day-to-day life.

	Re-order threshold emails The system can notify you whenever a product quantity falls below a limit that you set, ensuring that your online shop is always stocked up!

	Secure Catalogues Make any catalogue secure and grant access only to those customers you choose. You can even set when a customer's access to the catalogue expires.

	Sell E-Products and control delivery Selling electronic products has never been easier. Sell MP3's, PDFs and images. Set download restrictions and more!

	Show Price only for approved customers. Preview for others If you only sell products to resellers then you can enable customers to view your catalogues but not see prices. Show prices to approved resellers only.

	Use Related Products for up and cross selling opportunities Relate any number of products to each other. Now when you sell a mobile phone, the system can suggest that the customer buy a charger and hands-free kit at the same time!

	Ajax for better customer experience Your customer's shopping experience will be second to none as we use the latest in web technologies. Our eCommerce features use AJAX throughout.

Integrated Contact Management Features

Manage your customers better than ever with our integrated contact management tools. You can capture leads, follow them up and convert them into customers with less effort and with better results. You can easily drill into the customer record to learn more about their behavior and what makes them tick.

	Truly Integrated Contact Management A complete contact management system integrated with every facet of your online business. Your customer database automatically grows whenever your customers purchase from you, subscribe to your newsletters or make enquiries!

	Business Process Workflows A powerful workflow framework allows you to create workflows that automate business processes. With integrated service level agreement and escalation features you can increase responsiveness and quality of service within your organization.

	Case Management and Customer Ticketing Framework A complete customer ticketing framework lets you become a customer service guru. Now you can provide even more exceptional service to your customers. The framework includes service level agreements, escalations and previous customer case history. This feature is not included in all lead-in plans

	Opportunity and Forecasting Features With full opportunity and forecasting features you can have your fingers on the pulse and your eye on your pipeline, identify valuable customers and drive higher conversion rates. This feature is not included in all lead-in plans

	Order/Purchasing History with Recurring Billing Capture, track and manage all customer purchases in a central database. Process orders more efficiently and easily create reocurring invoices to reduce accounting headaches. This feature is not included in all lead-in plans

	Relationship management Create an unlimited number of relationships between contacts and companies to have a complete view of your customers.

	Sophisticated Customer Import Feature With our sophisticated import feature, you can easily populate your contact data with your existing customer list. Import from any existing software using standard formats like CSV.

	Build your own reports Effortlessly build your own reports and retrieve any type of data from your customer database. Export to Microsoft Excel with a click of a button. Save them and run them at a later time!

	Fully Customizable Contact Management System Create your own custom forms and fields and attach them to any customer record.  Extend the system to suit your business at anytime - without programming or technical knowledge.

Tasks & Reminders With our built-in task and reminder system, you can set tasks and reminders and be notified as required. Ensure tasks are completed and customers are attended to it reliably.